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General Registry Discussion Topics of Interest (Mach 1 Related or otherwise) for discussions that don't fit other forums. |
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04-23-2004, 05:07 PM | #26 |
Registered User
Join Date: Jan 2004
Location: corinth tx
Posts: 98
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Oh hell no!
Texas shadow
Please dont let this dealership scew you over. They need to accomodate there customer, they just think that you wont do anything to make them make it better. Call a lawyer and see what he can do about it for you. You should be out no cash on something like this.
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2003 Mach 1 93 Lightning 90 LX 63 Corvette |
04-23-2004, 05:10 PM | #27 |
Registered User
Join Date: Jan 2004
Location: corinth tx
Posts: 98
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oh ya
In the mean time, you should write on the back window that that dealership wrecked you car and wont fix it to your standards.
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2003 Mach 1 93 Lightning 90 LX 63 Corvette |
04-23-2004, 05:47 PM | #28 |
Registered User
Join Date: Dec 2003
Location: Auburn, Alabama
Posts: 113
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You could always do what they did over at VW Vortex to that VW dealer in Atlanta - Jim Ellis VW I think is the name. Owner got really bad service - posted in the forums about his ongoing problems, dealer found out and sued the guy, the national news picked up on the story and the the guy ended up prevailing. Very cool, but long thread to read.
http://forums.vwvortex.com/zerothread?id=52126 |
04-23-2004, 05:53 PM | #29 |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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Dealership
I left a message to the service dept manager this morning letting him know about the repair defects. The dealership's body shop called me and said I could bring my Mach1 in next week for them to work on it some more. I have to give the dealership some credit for responding to issues (or is that just standard?). I'm not sure how far to take it without it being more of a hassle than it already is. I don't know if I'll have to drop it off, how long it will take, or how much they will fix.
The attorney I called basically said to let him know if the dealership's insurance company gives me any hassle about my claim for diminished value. I get that appraised on Monday.
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew |
04-23-2004, 11:45 PM | #30 |
Registered User
Join Date: Apr 2004
Location: Goodyear, AZ
Posts: 137
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My husband is a Ford service Advisor and he says you absolutely need to contact Ford directly.
The dealership he works at has won the President's award 5 years in a row and he claims the way you are being treated at this dealership is deplorable. Go to Ford.
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~ Angela ~ |
04-24-2004, 01:41 AM | #31 |
Machen Bacon
Join Date: Nov 2003
Location: Wentzville, MO
Posts: 868
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When I take my MACH to the dealer, I stay there while they work on it. I would never drop the MACH off and leave it. Fortunately, I've not had anything that took long to deal with, yet.
A little, true war story... First time I had my oil changed in the MACH, I was in a hurry, so I went to a local Jiffy Lube . While reading a newspaper in the waiting room , I hear a car being revved up out in the service area, much more higher RPMs than normal. I go out and several of the Jiffy Lube "kids" were standing around my car laughing and having a good time while another sits in it revving it. I just about took all their heads off. Last time I ever go there, but it's a good think I was nearby. I guess they thought I was an old fart and wouldn't say anything or something.
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Surfnet 04 Torch Red K&N Filter Snorkel Cut Removed Resonator and Plugged Hole Bullitt Fuel Door MGW E-brake handle, MGW AC control knobs, MGW T Shift handle |
04-28-2004, 12:36 AM | #32 |
Registered User
Join Date: Apr 2004
Location: Euless, Texas
Posts: 66
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TexasShadow just wanted to see what happened with your appraiser yesterday?
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04-28-2004, 02:42 PM | #33 | |
Let their be Mach
Join Date: Dec 2003
Location: Windsor
Posts: 438
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04-28-2004, 10:13 PM | #34 |
Eaton my Dust
Join Date: Nov 2003
Location: LaVerne, CA
Posts: 380
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The collision center that did the repair work on my 04 Cobra did a FANTASTIC job on the body. The aftermarket paint has less orange peel the from the factory....
Too bad they screwed up on the mechanical repairs and my engine blew the day after I picked it up. So now, the collision center has to rent me a car for 6-8 weeks and pay $12,500 for my new Cobra engine. Sucks to be them.
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Current Car: 2004 Mustang Cobra Coupe Silver Metallic Magnaflow Catback Steeda CAI Retired: 2003 Mach 1 Dark Shadow Gray Clearcoat 5 Speed IUP Air Silencer Removed Tinted Windows Steeda Pro Shift Knob (Silver) |
04-28-2004, 10:26 PM | #35 | |
Let their be Mach
Join Date: Dec 2003
Location: Windsor
Posts: 438
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04-29-2004, 12:22 AM | #36 |
Cummin2Getcha
Join Date: Jan 2004
Location: CHICAGO
Posts: 137
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get the lawyer...f*ck dealing with FORD directly, i have had sooo many problems with my Mach it is on a weekly basis to the dealership, i have called Ford som many times and they do nothing, this is the 3rd car in 1yr i have bought from the dealer, dont get me wrong the service people are great (arlington hts ford in illinois) but Ford does NOTHING... they call the dealer to get the info of what goes on thats it...list of problems i had...transmission not once but 4 times in put a rebuilt one in, problems with radio, problems with my shaker hood becoming TOO loose (some bolts actually cames out the dealer said & tried to blame me) car not starting and sometimes died quick after start up (and it's an auto) too many FORD needs to do better jobs with their cars...by the way bought an 04 GT last month & that car is giving me problems and is completly stock...
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2003 Torch Red Mach1 Automatic Born 7-17-03 Home 11-24-03 Mods: Magnapacks Magnaflow Catted X 4.10 gears JLT CAI PHP Intake Spacer Superchips Programmer 17x9 Black Bullet Tims Goodyear Eagle F1 GSD3 Tires 245/45-17 front & 275/40-17 rear Mach1 Fuel Door Honey Comb Trim All MGW Interior Parts 2004 White Mustang GT |
05-02-2004, 10:58 PM | #37 | |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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Quote:
I called the dealership's insurance company to complain about the damage that wasn't repaired (the apron, horn, and area behind the headlight), as well as the poor repair work resulting in paint defects, the fender being out of alignment (possible due to the apron damage), the loose mirror and spoiler, decal bubbles, large gap under the door, etc. They agreed to send an appraiser to look at the damage and defects. It turns out that, besides my independent appraiser, no appraiser saw my car after the collision. Instead, the dealership submitted the appraisal themselves to Electronic Claims Services. It's no wonder I was low-balled. My appraiser hasn't sent the numbers yet; he's been out of town. But he hinted that a re-repair would probably come out being as much as the original repair. I'm interested to know how both appraisals turn out. I'm going to push hard to get them to fix it right (at least repair what they broke). I am going to take it back this week I also need to make a claim for my Mach1's diminished value. I got the market data from my appraiser regarding how much my Mach1 diminished in value since it is now a vehicle that has been wrecked (not including repair defects). We'll see how that goes.
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew |
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05-03-2004, 03:18 AM | #38 |
Slowmatic
Join Date: Nov 2003
Location: Rockwall, Texas
Posts: 635
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TexasShadow,
I feel your pain. My new Mach was rear-ended hard with 670 miles on it, I had the car 7 days. My insurance company is looking at it today. Then I'll have to get a lawyer to get loss of value from the other guys insurance company. Let me know how much loss of value you get on your Mach.
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04 Black Mach 1 (Auto) 12.882@105.14 Mach Garage 90 Red SC GT 12.456@111.39 GT Garage 96 Mystic Cobra 15.085@93.80 Cobra Garage 04 Bonneville SLE |
05-03-2004, 08:31 PM | #39 | |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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Mach10
Quote:
I'll post the numbers after I get advise on how to handle the claim and get the ball rolling. The insurance company said, basically, it's not their problem that the body shop screwed up some of the repairs. They'll account only for the omissions from their original claim. However, I really do not want the dealership to do the re-repair work since they did a sloppy job in the first place. My advise is not to trust the insurance company. They won't even tell you up front that you are entitled to the diminished value, unless you ask. Then, it's in their interest to low-ball you. I hired an independent appraiser who doesn't work the insurance companies.
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew |
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05-03-2004, 08:54 PM | #40 |
Registered User
Join Date: Nov 2003
Location: (RED IS FASTER) Georgetown
Posts: 180
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Texas Ford has a web site......maybe we should all email them and tell them that the word is spreading on how they treat customers. Just say the word Texas Shadow.....and I will be more than happy to tell them the word is spreading......all the way to Canada.
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04 Dodge Ram 03 Mach 1 03 Sport Trac |
05-03-2004, 09:08 PM | #41 | |
Loose Nut Behind Wheel
Join Date: Oct 2003
Location: Columbus, Georgia
Posts: 2,259
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Re: Mach10
Quote:
I wouldn't take it to the same dealer body shop, I'd go to local body shop, with a good reputation, and let them know the current situation. The dealer's insurance can just keep paying those supplemental claims until the job is done correctly, to your satisfaction.
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Pat Ford - Columbus, Georgia 2003 Mach - Azure Blue - Auto _________________________________________________ Just a few Bolt-On Mods... Some more bolty than others. |
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05-03-2004, 11:39 PM | #42 |
Slowmatic
Join Date: Nov 2003
Location: Rockwall, Texas
Posts: 635
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TexasShadow
Thanks and check your PM's also:THUMBSUP:
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04 Black Mach 1 (Auto) 12.882@105.14 Mach Garage 90 Red SC GT 12.456@111.39 GT Garage 96 Mystic Cobra 15.085@93.80 Cobra Garage 04 Bonneville SLE |
05-04-2004, 12:02 AM | #43 | |
I Am Cornholio!!!
Join Date: Aug 2003
Location: Republic of Texas
Posts: 3,745
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Quote:
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Black 03 5spd w/ IUP Born on 02/25/2003 (thanks Donna) Left home and moved onward 12/19/22 |
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05-04-2004, 07:54 PM | #44 | |
Registered User
Join Date: Apr 2004
Location: Rockford, MN
Posts: 123
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Quote:
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Black 2004 Mach 1 Steeda - Tri-Ax MRT - Street Smart Cold Air SCT - Chip/Tuned FMS - Aluminum Drive Shaft FMS 4.10s MRT Catted H Pipe (that leaks) - GONE MAC Catted Pro-Chamber MAC Catback |
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05-04-2004, 08:55 PM | #45 | |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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Re: Re: Mach10
Quote:
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew |
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05-04-2004, 09:46 PM | #46 | |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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Zammit
Quote:
Also, the owner never returned my calls. In the last voice mail I expressed to the owner my disgust with the way they were handling this ordeal that was THEIR own fault. I expressed that I regreted ever doing business with them. This is the fourth vehicle I purchased from this dealership, and it doesn't even matter. From Escort, to Mustang, to F150 XLT, to Mach1... going up with each purchase, it apparently doesn't matter. And this is the second Mach1 that I know of that Texas Motors Ford damaged. Are they that careless??? They were not only careless with my property, the very property they sold me, but they were careless with me too, as a customer.
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew Last edited by TexasShadow; 05-05-2004 at 03:37 PM. |
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05-04-2004, 10:38 PM | #47 |
BatDan
Join Date: Jan 2004
Location: Pueblo West, Colorado
Posts: 117
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My .02.
Someone mentioned emailing the dealership or whatever. You sound as though you have been more than patient and understanding, I would have killed someone already Just Joking, but would have not been nearly as understanding as you. Sure contact Ford, but Ford willl only "ask" the dealer about it, I have had a very sinilar issue, but the dealershipp took care of me and even got me into an Explorer from an Escort! I would like to jump on the band wagon of emailing the turds and you might even want to "cut and paste" this thread to said dealer to let him know that the customer does deserve to be taking care of. Let m,e know when to start "spamming" these jerks! I also know of a thousand other's that would love to let them have it!
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I am BatDan! Mods: x-pipe back exhaust, pro 5.0 shifter (trying to talk wife into retro however), many one-off made by me Batman symbols replacing pony in front, ford logo in rear and various smaller ones. Complete Cadence sound system including 10" subs colored yellow to mach car. Amps colored yellow with Batman symbol. Sub control frenced into arm rest. K&N filter and box and have used Royal purple since mile 5. Approx 1300 miles on her currently as of Dec 2007. |
05-04-2004, 10:50 PM | #48 |
Registered User
Join Date: Nov 2003
Location: (RED IS FASTER) Georgetown
Posts: 180
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Is this the Dealer......I'm posting a link
http://home.texasmotorsford.com/index.asp This is their contact us link http://home.texasmotorsford.com/fram...ctusform&id=94
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04 Dodge Ram 03 Mach 1 03 Sport Trac Last edited by zammit; 05-04-2004 at 10:54 PM. |
05-07-2004, 03:15 PM | #49 |
Accelerator
Join Date: Sep 2003
Location: Fort Worth, TX
Posts: 68
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I am determine to get my Mach1 re-repaired at a reputable body shop, other than this dealership. I am finished with them. Their insurance company is still refusing to cover my Mach1 getting fixed at another dealership, with the exception of the apron damage that was omitted from their initial estimate. As for everything else, it is up to me and the dealership. To hell with that; I don't what them carelessly screwing up my Mach1 anymore. We'll see what happens after my attorney sends their insurance company a letter explaining the law.
I have no problem with anyone letting the dealership know how they feel. Like I said, I am finished with them. I regret ever doing business with them. Texas Motors Ford used to be a good dealership. They have become arrogant, in my experience, ever since they moved to their new, "state of the art" facility. The last few times I have driven there, the salesmen were parked along side of the entry in their golfcarts watching for potential customers like vultures.
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2003 Dark Shadow Gray Mach 1 - Aluminum Interior Upgrade (mostly stock) - Dyno: 282rwhp, 299rwtq 2003 Dark Shadow Gray F150 SuperCrew |
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