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Originally Posted by 04VAMach1
Actually, they do not have to honor the warranty if you do not use the specified oil and they can show that the damage was caused by using the incorrect oil.
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You are correct that if they can prove the damage was caused by the oil you used they do not have to honor the warrantee.
They may balk and probably will, but if it is an API certified oil there is nothing they can do. Unless you are using something real funky and there is obvious abuse. Use something that meets or exceeds their recommended viscosity range.
Most of them do not know the laws, or do and try to blow smoke up your butt.
A good service writer/manger is worth their weight in gold.
I had a service writer tell me that my warranty would be void on my F250 if I did not get all the maintenance done there. I asked him if he would care to repeat that in front of the manager, he said "oh that starts next year". So I asked him he wanted to repeat
that in front of the manager. I have not been back.