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Old 02-17-2010, 10:07 AM   #186
jasionox666x
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Join Date: Feb 2010
Location: Horsham, PA
Posts: 1,959
Re: Official Computer Questions Thread

Ok. This thread has dust on it "pulls put swiffer"

First off, my computer knowledge is above average, but my troubleshooting skills are horrible because I start in the middle instead of the bottom and I'm just stumped with this one.


I got someones laptop recently. It's an Acer (go figure).
First thing wrong with it was that the screen didn't work. I looked up a hardware reset code and did it as the laptop booted up. Awesome!

I got the screen to work, but the keyboard doesn't work, mousepad doesn't respond either. The USB ports aren't being
recognized. Basically it sits there on the bootup screen and asks me to make a selection to either boot it in safe mode or do a system recovery. I can't click anything and I can't type with it so it automatically goes go system recovery and a dialogue box opens and asks me to click next to continue.

I've tried more than one mouse in each USB port. Not responding.

I see that they have a card expansion slot on the laptop. Should I try to get one with USB ports on it and see if it works?

Could there be a problem with the bios?
I don't want to flash the bios lol. Never done it.

Everything is hooked up, I checked. I don't know why the keys worked when resetting it to get the screen to work, and after the screen works the keys don't.

I've already done a data migration so whatever suggestion you have that wipes the whole thing is good.

Any suggestions?

Let me know if you need more information.
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