[Mach1 EH]

24 hrs later the car was towed by RSA to a dealership. I called the dealership to schedule the arrival right after getting off the phone with the RSA staff.

Dealership did drive mom home and pick her up when the "repair" was completed.
Not sure what, mom received some paperwork but all she noticed was it cost $0. I can't wait to see if they did replace the battery.
Heard there is a bad batch of these batteries and been a few replacements to date.

Not too impressed with Ford CA's flippant attitude towards RSA & like devous1 stated above, I too wonder about my loyalty to Ford.

Feel my blue oval days may be over & when time to replace the F1-thirstie, I will look at every other automotive manufacture BEFORE I consider another Ford.

I will call from the sales person's desk their warranty service # before I sign any paperwork & if a long wait to talk to someone, that deal will be lost.